FAQs
Questions, answered
The things we're asked most often – about orders, sizing, shipping, and returns.
Do you deliver across India?
We deliver to addresses in India. Shipping policy
How long will my order take to arrive?
We hand your order to the courier within 1 business days of payment. Delivery usually takes 1–3 business days from dispatch.
How much is delivery?
Delivery costs ₹99, and is free when your order’s items come to ₹1,499 or more (before any discount). Checkout shows the exact charge for your address before you pay.
How do I track my order?
Sign in and open My Orders – its status updates as your order is packed, shipped and delivered.
Can I cancel my order?
You can cancel a paid order yourself from your account until it has been packed, and within 10 hours of paying. You get a full refund to the payment method you used. Cancellation policy
Can I return or exchange an item?
Yes – you can request a return within 7 days of delivery, or an exchange within 7 days, subject to the conditions in our returns policy. The cost of sending it back is yours.
When will I get my refund?
A cancelled paid order is refunded in full automatically. Other refunds are issued once we’ve checked a return or a reported problem. Refunds always go back to the payment method you used. Refund policy
How do I choose the right size?
Our sizes are grouped by age, and each product lists its fit. See our size guide, or ask us.
How can I pay?
You pay online at checkout through Razorpay, our payment gateway – UPI, Visa, Mastercard, RuPay. Card details are entered on Razorpay’s own checkout and never reach us. We don’t offer cash on delivery.
How do I reach a real person?
See Contact & Support for every way to reach us. We reply usually within one business day.
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