Shipping
Getting your order to your door
Where we deliver, what it costs, and what happens if something goes wrong on the way.
Where we deliver
We deliver to addresses in India.
Delivery charges
Delivery costs ₹99, and is free when your order’s items come to ₹1,499 or more (before any discount). Checkout shows the exact charge for your address before you pay.
Delivery times
We pack and hand your order to the courier within 1 business days of payment.
Once dispatched, delivery usually takes 1–3 business days from dispatch. Your checkout shows the estimate for your address, and it is saved on your order.
Orders reach you within 4 business days of payment. If yours is running late, we’ll let you know by email and WhatsApp – you won’t have to chase us.
Tracking
Your order’s progress – packed, shipped, out for delivery, delivered – is kept up to date in My Orders.
Lost, damaged or returned parcels
Not arrived
If your parcel hasn’t arrived 7 days after it shipped, you can report it from the order page.
Once we’ve checked your report, it is settled with a refund or a replacement, when the same piece is in stock. If every item in the order is affected, the delivery charge is refunded too.
Arrived damaged
Report it from the order page within 3 days of delivery, with a photo of the damage.
Once we’ve checked your report, it is settled with a refund or a replacement, when the same piece is in stock. If every item in the order is affected, the delivery charge is refunded too.
Came back to us undelivered
If the courier can’t deliver and returns the parcel to us, we’ll contact you.
Once we’ve checked your report, it is settled with a refund or sending the parcel to you again. If every item in the order is affected, the delivery charge is refunded too.
Every report is reviewed by us before it is settled. See refunds for how and when money comes back.